Privacy Policy

1. Introduction

Modelyn ("we", "us", "our") is an online AI development school operated from 161 Charoen Nakhon Road, Khlong San, Bangkok 10600, Thailand. This Privacy Policy explains how we collect, use, and protect personal information provided to us through our website at modelynrl.club and through the process of enrolling in and participating in our courses.

We take data privacy seriously and handle personal information with care. If you have any questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect the following types of personal data:

• Contact information: Name, email address, and phone number when submitted through our contact or enrolment forms.
• Course activity data: Information about your progress through modules, exercise submissions, and interactions with course materials.
• Payment information: Payment-related data processed through our payment provider. We do not store full payment card details directly.
• Technical data: IP address, browser type, and general usage data collected through cookies and analytics tools.
• Communications: Messages sent to us by email or through our contact form, including enquiries and support requests.

We do not collect sensitive personal data (such as health information, political opinions, or identification numbers) and we do not request it.

3. Legal Basis for Processing

We process personal data on the following legal grounds:

• Contract performance: When you enrol in a course, processing your name, email, and payment information is necessary to deliver the service.
• Legitimate interest: Analytics and basic platform monitoring to improve our courses and resolve technical issues.
• Consent: Marketing communications are sent only where you have specifically agreed to receive them. You may withdraw consent at any time.

We comply with Thailand's Personal Data Protection Act (PDPA) B.E. 2562, which governs the collection and use of personal information for residents and users within Thailand.

4. How We Use Your Data

• Delivering course access and tracking your progress through enrolled programs
• Responding to enquiries, support requests, and code review submissions
• Sending enrolment confirmations and course-related communications
• Processing payments and maintaining transaction records
• Analysing how learners use the platform to identify areas for improvement
• Meeting legal obligations if required by Thai law or a court order

We do not sell personal data to third parties. We do not use personal data for automated profiling or decision-making that has legal or significant effects on individuals.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy:

• Enrolment and course data: Retained for 3 years after the completion of the enrolled program, or longer if required by Thai tax or financial regulations.
• Contact form submissions: Retained for 12 months after the last communication.
• Analytics data: Aggregated and anonymised after 14 months.

6. Data Sharing

We share personal data only in the following circumstances:

• Payment processors: We use a third-party payment provider to handle transactions. They process payment card data under their own privacy policy and security standards.
• Analytics providers: We use analytics tools to understand platform usage. Data shared is aggregated where possible and subject to data processing agreements.
• Legal requirements: We will disclose personal information if required by Thai law, court order, or government authority.

We do not share personal data with advertising networks or data brokers.

7. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These measures include:

• Encrypted data transmission (HTTPS) across the platform
• Restricted access to personal data — only team members who need it to perform their role can access it
• Regular review of access controls and stored data
• Secure hosting through a reputable cloud provider

In the event of a data breach that is likely to affect your rights or freedoms, we will notify relevant parties in accordance with our obligations under the PDPA.

8. Cookies

We use cookies to keep the platform functioning and to understand how learners use the site. Essential cookies are required for basic operation and cannot be disabled. Optional cookies — including analytics and preference cookies — can be managed through your browser settings or our cookie preference controls.

For full information on the cookies we use, please see our Cookie Policy.

9. Your Rights

Under the Thailand Personal Data Protection Act B.E. 2562, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may request that we delete your personal data where there is no legitimate reason for us to continue holding it.
• Right to portability: You may request your data in a commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interest.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You may raise concerns with the Office of the Personal Data Protection Committee (PDPC) in Thailand.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external resources or tools. We are not responsible for the privacy practices of third-party websites or services and encourage you to review their privacy policies before sharing personal information with them.

11. Age Restrictions

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has submitted personal data to us, we will delete it promptly.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to check this page periodically if you are an active learner or course enquirer.

13. Contact

For questions, data access requests, or any privacy-related concern, please contact:

• Email: [email protected]
• Post: Modelyn, 161 Charoen Nakhon Road, Khlong San, Bangkok 10600, Thailand